Comlytix = commerce + analyticsAnalytics · B2B CRM · Custom CRM · Decision intelligence
Comlytix
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Total business analytics

Total business analytics and decision intelligence.

Comlytix unifies advertising spend, organic social, Shopify or BigCommerce, B2B accounts, Shippit, inventory and finance. The governed model reconciles revenue, cost, capacity and customer signals before recommending the next commercial action.

B2B + D2CPaid + organicOrders + marginShipping + stockFinance reconciliation
Executive commercial ledger12 connected sources · illustrative data
Net revenueA$2.84mB2B + D2C + marketplaces
Media investmentA$184.3kFive paid networks
ContributionA$812.4kAfter media and fulfilment
Google AdsMetaShopifyBigCommerceShippitCIN7 / ERPCRMFinance
Commercial operating model

Measure the business through shared entities—not disconnected platform reports.

Orders, customers, accounts, products, campaigns, shipments and costs are mapped into one governed model. Every metric retains its source, calculation and freshness status.

01AcquirePaid media, organic social, affiliates and direct demand.
02ConvertSessions, leads, quotes, orders and account activity.
03FulfilInventory, picking, shipping, exceptions and returns.
04ReconcileRevenue, discounts, product cost, media and finance.
05DecideScenarios, recommendations, confidence and approvals.
Executive questions

Answers that require data from more than one system.

Which channels create contribution—not just attributed revenue?Reconcile advertising claims against actual orders, refunds, product cost and fulfilment.
Can current stock and shipping capacity support the planned campaign?Combine forecast demand, available-to-promise, supplier timing and Shippit service levels.
Which wholesale accounts are likely to reorder or lapse?Connect CRM activity, order cadence, pricing, service and product availability.
Where is growth consuming cash or margin?View payment terms, media spend, inventory commitments and contribution in one model.
Metric governance

Every number can be traced and challenged.

MetricAuthoritative sourceCalculation controlDecision use
Net commerce revenueShopify / BigCommerceRefunds, cancellations, tax and shipping policyActual trading result
Advertising spendAdvertising network APIsCurrency, timezone and account mappingAcquisition investment
Contribution marginCommerce + ERP + financeProduct, media, fulfilment and payment cost allocationCommercial decisions
Account healthB2B CRM + order historyReorder cadence, engagement, credit and service signalsSales prioritisation
Advertising intelligence

Compare every paid network through one commercial definition.

Normalise spend, impressions, clicks, conversions and revenue across advertising platforms, then reconcile network claims against actual commerce orders and contribution margin.

Google AdsMeta AdsTikTok AdsLinkedIn AdsMicrosoft AdsCreative analysis
Paid network comparisonIllustrative data · reconciled
NetworkSpendPlatform revenueReconciled revenueContribution
Google AdsA$72.4kA$348kA$291kA$84.2k
Meta AdsA$58.8kA$311kA$214kA$49.6k
TikTok AdsA$21.7kA$96kA$61kA$11.8k
LinkedIn AdsA$17.2kA$82kA$54kA$17.1k
Microsoft AdsA$14.2kA$67kA$58kA$18.4k
Normalised performance

Stop comparing metrics that use different attribution windows and revenue definitions.

01Account and currency mapping

Standardise account hierarchy, timezone, currency and reporting period.

02Campaign taxonomy

Map channel, objective, market, product, audience and funnel stage across networks.

03Conversion reconciliation

Match platform events to actual orders, leads, accounts and approved revenue.

04Creative intelligence

Compare concepts, formats, messages, fatigue, audience response and downstream quality.

05Budget pacing

Monitor planned versus actual spend and forecast month-end investment.

06Commercial outcome

Evaluate contribution, customer quality, stock readiness and fulfilment cost—not ROAS alone.

Decision use

Advertising data becomes useful when connected to the business constraint.

ScaleIncrease investment only when conversion, margin, stock and delivery capacity support demand.
ReduceIdentify inflated attribution, creative fatigue, poor customer quality or low-margin demand.
ReallocateMove budget between networks, campaigns, products, regions or customer segments.
TestPrioritise creative and audience experiments with a defined commercial hypothesis.
Social intelligence

Organic content, paid distribution and commerce impact in one view.

Connect audience growth, reach, engagement, video consumption, site traffic and assisted conversion across social networks. Compare content using consistent categories instead of platform-specific vanity metrics.

InstagramFacebookTikTokLinkedInYouTubePaid + organic
Cross-network content intelligenceIllustrative period view
Product demonstrationInstagram · TikTok · YouTube ShortsHigh assisted conversion
Customer proofFacebook · LinkedIn · YouTubeHigh consideration
EducationTikTok · Instagram · BlogStrong new audience
PromotionAll social networksReach high, quality mixed
Content operating model

Compare the role content plays—not only its surface engagement.

Classify content by message, format, audience and funnel role, then connect exposure to site behaviour, lead generation, orders and account activity.

01DiscoverReach, audience growth, views and new visitors.
02EngageWatch depth, saves, comments, shares and profile actions.
03ConsiderSite visits, product views, lead events and return sessions.
04ConvertOrders, enquiries, assisted revenue and account activity.
05LearnCreative themes, audience response and next content actions.
Network comparison

One taxonomy across different platform metrics.

DimensionExamplesNormalised use
Content themeDemonstration, education, proof, promotionCompare message effectiveness
FormatShort video, long video, carousel, static, liveCompare production and attention
AudienceProspect, customer, wholesale buyer, partnerCompare audience quality
Commercial roleDiscovery, consideration, conversion, retentionConnect content to business outcome
Commerce analytics

Understand B2B and D2C trading performance through the same product and customer model.

Connect Shopify, BigCommerce, wholesale orders, marketplaces and retail channels. Analyse revenue, discounts, refunds, product cost, customer cohorts and contribution by channel, product and segment.

ShopifyBigCommerceB2B + D2CProducts + categoriesCohorts + LTVMargin + returns
Channel contribution statementIllustrative data
ChannelNet revenueGross marginAcquisitionFulfilmentContribution
Shopify D2CA$1.21mA$526kA$137kA$84kA$305k
BigCommerce D2CA$482kA$205kA$39kA$33kA$133k
B2B wholesaleA$968kA$358kA$21kA$47kA$290k
MarketplacesA$180kA$61kA$18kA$24kA$19k
Commerce questions

Move beyond gross sales reporting.

01Product and category profitability

Net revenue, product cost, discount, media, payment and fulfilment cost by SKU or range.

02Customer acquisition and retention

New versus returning customers, cohort behaviour, repeat purchase, LTV and churn risk.

03Discount and promotion control

Measure incremental demand, margin dilution, customer quality and post-promotion retention.

04Refunds and returns

Connect return reason, product, campaign, customer segment and fulfilment impact.

05B2B versus D2C economics

Compare order size, payment terms, sales effort, service cost, shipping and contribution.

06Forecast demand

Combine trading velocity, campaign plans, seasonality, stock and supplier lead times.

Unified customer and account view

Direct customers and wholesale accounts remain distinct—but comparable.

D2C customerIdentity, acquisition path, orders, returns, lifecycle engagement and predicted value.
B2B accountOrganisation hierarchy, contacts, pricing, terms, orders, opportunities and service context.
Shared product modelOne catalogue and cost structure across channel-specific assortments and prices.
Shared decision modelEvaluate demand, margin, stock and fulfilment before changing campaigns or commercial terms.
Attribution and profitability

Separate platform-reported success from actual commercial performance.

Advertising platforms often claim overlapping conversions. Comlytix reconciles those claims against real orders, customers, refunds and costs, then applies a documented attribution policy for decision-making.

Revenue reconciliationIllustrative period
Combined platform claimsA$904kOverlapping
Matched commerce ordersA$754.9kAuthoritative
Refunds, cancellations and exclusions−A$23.4kApplied
Attributable net revenueA$731.5kReconciled
Contribution after media and fulfilmentA$181.7kDecision metric
Attribution policy

The model is documented, versioned and visible.

Comlytix does not treat attribution as an unquestionable answer. It records identity confidence, lookback windows, exclusions, direct-traffic handling and model changes.

01IdentitySession, customer, account and order matching confidence.
02TouchpointsPaid, organic, email, direct, referral and sales interactions.
03PolicyWindows, view-through rules, direct exclusions and model weights.
04ReconciliationActual orders, refunds, cancellations, tax and shipping treatment.
05ProfitProduct, media, payment and fulfilment cost allocation.
Model comparison

Evaluate decisions under more than one attribution view.

ModelUseful forLimitation
Last non-directSimple operational reportingOverweights the closing interaction
First touchAcquisition discoveryIgnores nurture and conversion work
Position basedBalanced acquisition and conversionWeights are policy choices
Data-driven / modelledComplex journey analysisRequires scale, quality and explainability controls
Incrementality testTrue causal liftNeeds controlled test design and sufficient volume
Fulfilment and inventory

Know whether demand can be fulfilled profitably and on time.

Connect Shippit shipment events with orders, carriers, actual shipping cost, exceptions, available-to-promise stock and supplier lead times before marketing or sales actions are approved.

ShippitCarrier performanceShipping costDelivery exceptionsInventory coverageSupplier lead time
Order-to-delivery controlIllustrative period
Dispatched4,286
On time96.2%
Avg shippingA$8.96
Exceptions79
ChannelCarrierCostOn timeAction
Shopify D2CAustralia PostA$8.4296.8%Maintain
BigCommerce D2CAramexA$9.1895.1%Review region
B2B wholesaleTNT / FedExA$18.6097.4%Within SLA
Operational intelligence

Connect customer promise, warehouse reality and commercial cost.

01Shipment and tracking events

Order creation, carrier booking, dispatch, transit, delivery and exception milestones.

02Carrier and service comparison

Actual cost, quoted cost, transit time, delivery performance and regional reliability.

03Available-to-promise inventory

Stock on hand, allocations, backorders, inbound purchase orders and warehouse location.

04Demand and stock risk

Forecast campaign or account demand against coverage and supplier lead time.

05Returns and delivery failure

Connect exception reason to carrier, region, product, customer and acquisition source.

06Operational decision gates

Prevent actions that exceed stock, service, cost or capacity thresholds.

Decision examples

Commercial activity adapts to fulfilment conditions.

Campaign geographyShift budget away from postcodes with service degradation or insufficient capacity.
Product promotionPrioritise products with healthy stock, margin and delivery economics.
Wholesale commitmentsValidate inventory and delivery timing before approving customer-specific quotes.
Carrier allocationRoute shipments using cost, SLA, region, parcel profile and exception history.
Comlytix Decision Engine

From fragmented signals to explainable commercial action.

The engine evaluates acquisition, commerce, customer, inventory, fulfilment and finance together. It recommends actions with expected impact, confidence, evidence and risk—then routes material decisions through human approval.

Evidence-backedScenario testedConfidence scoredRisk awareHuman approvedAuditable
Recommendation DEC-2026-0718Ready for approval

Increase Google Shopping investment by A$12,000 over 21 days.

Incremental revenueA$43k–A$51k
Expected contributionA$12.4k–A$15.1k
Confidence82%
Stock coverage27 days
Commerce conversion reconciledMargin above approved thresholdInventory supports demandShippit capacity healthy with exclusions
Decision lifecycle

Recommendations move through a governed operating process.

01ObserveMonitor current signals, quality, freshness and material change.
02DiagnoseIdentify causes, dependencies, conflicts and commercial constraints.
03SimulateCompare scenarios, forecast ranges and sensitivity to key assumptions.
04RecommendExplain action, expected impact, confidence, evidence and risk.
05ApproveRoute through delegated authority and retain decision evidence.
06MonitorTrack actual outcome and pause or revise when thresholds change.
Decision classes

Start with bounded, commercially meaningful decisions.

01Advertising investment

Scale, reduce or reallocate spend by campaign, product, region or audience.

02Account prioritisation

Rank B2B opportunities, reorders and at-risk accounts using commercial evidence.

03Pricing and quote approval

Evaluate margin, stock, credit, demand and strategic account value.

04Inventory and purchasing

Recommend replenishment, allocation, promotion or transfer based on forecast demand.

05Fulfilment control

Adjust carrier, service, geography or promise when cost or reliability changes.

06Retention action

Prioritise customer or account interventions using value, cadence and service signals.

Governance record

The recommendation is not a black box.

ControlRecorded evidence
Source lineageSystems, entities, timestamps, freshness and quality status used in the decision
Metric policyRevenue, cost, margin, attribution and confidence definitions
Model versionRules, scenario logic, assumptions and change history
AuthorityDecision owner, reviewers, threshold and delegated approval
OutcomeApproved action, actual result, variance and learning retained for future decisions
Next step

Select the first decision worth governing.

The strongest starting point is a recurring decision with measurable commercial impact, sufficient data and a clear human owner.

Discuss your requirements Review implementation